E-Commerce Administrator - Marketplace & Sales Optimization

Join PT Panggung Jaya Indah Textile, a leading textile company in Surabaya, as an E-Commerce Administrator - Marketplace & Sales Optimization and play a pivotal role in driving our online sales growth. In this dynamic position, you will oversee our digital marketplace presence, manage customer orders, and optimize sales strategies to enhance our competitive edge in the industry.

At PT Panggung Jaya Indah Textile, we are committed to innovation and excellence in the textile sector. As an E-Commerce Administrator, you will work closely with our sales team to ensure seamless operations on our e-commerce platforms. You will be responsible for managing our online store on platforms like Tokopedia and Shopee, ensuring product listings are up-to-date and optimized for maximum visibility and sales.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage the company's online store on platforms like Tokopedia and Shopee.
• Ensure product listings are accurate, optimized, and up-to-date.
• Monitor and analyze sales data to identify trends and opportunities for growth.
• Collaborate with the sales team to develop and implement marketing strategies to boost online sales.
• Manage customer orders, including processing, tracking, and delivery coordination.
• Provide customer support and resolve any issues related to online orders.
• Stay updated with the latest e-commerce trends and best practices to continuously improve our online presence.
• Generate regular reports on sales performance and market trends for internal review.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce administration or a similar role.
• Proficient in using e-commerce platforms such as Tokopedia and Shopee.
• Strong analytical skills with the ability to interpret sales data and generate actionable insights.
• Excellent communication and interpersonal skills to work effectively with the sales team and customers.
• Familiarity with digital marketing tools and strategies.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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