Mystery Shopper for Nicotine Products - Part-Time Opportunity in Ternate

Staffinc Group · 📍 Ternate, Maluku Utara · Diposting 2026-10-06

PART_TIME⭐ TERVERIFIKASI

Rp 2500000 - Rp 4000000 per bulan

Join Staffinc Group as a Mystery Shopper for Nicotine Products in Ternate, Maluku Utara and play a pivotal role in shaping the customer experience for leading brands in the tobacco and nicotine industry. This part-time opportunity offers flexible hours and the chance to work with top brands in one of Indonesia's most unique regions.

As a Mystery Shopper, you'll visit retail outlets, e-commerce platforms, and other sales points to assess customer service, product availability, and overall shopping experience. Your insights will help improve these aspects, ensuring customers receive the best possible service. This role is perfect for those looking to gain valuable experience in market research and customer service while enjoying the rich culture of Maluku Utara.

📋 Tanggung Jawab Pekerjaan

Visit retail outlets, e-commerce platforms, and other sales points to evaluate customer service, product availability, and overall shopping experience.
Document observations and interactions with staff and customers using provided forms and tools.
Provide detailed reports on your findings, including recommendations for improvement.
Collaborate with the market research team to ensure consistent standards and high-quality data collection.
Adhere to confidentiality agreements and maintain professionalism in all interactions.
Participate in training sessions to stay updated on best practices and new evaluation methods.
Work flexible hours to accommodate various shopping times and customer needs.
Ensure compliance with all relevant laws and regulations in the tobacco and nicotine industry.

🎓 Kualifikasi & Syarat

Minimum of 1 year of experience in customer service, retail, or a related field.
Excellent communication and interpersonal skills.
Ability to work independently and meet deadlines.
Familiarity with market research tools and software.
Proficiency in Indonesian and English.
Valid ID and transportation to travel between locations.
Willingness to work flexible hours, including evenings and weekends.
Understanding of the tobacco and nicotine industry and its regulations.